If you are not completely satisfied with your order, please cut out and use the label on your packing slip to return your package within 30 days provided. The items have not been used or washed.
Choose a return reason and include this slip with the item in your package by the shipper of your choice. Within 10 days of receipt of your return our staff will issue a credit for the products.
If an item is deemed non-returnable, we will contact you directly.
Please contact customer service before returning orders larger than $250.00.
If you have a defective product, please contact Customer Service for instructions at
customerservice@advanced-online.com or 877-471-5410.
If you are returning a gift, you must return the gift with the order# or packing slip in order to return the package.
Mail it to: Advanced-Online Returns
750 Gateway Blvd
Coppell, TX 75019
We will also need your name, email and phone to contact you. If you need assistance, please contact
customerservice@advanced-online.com or call 877-471-5410.
Please note:Personalized or customized items may not be returned unless they are found defective.
We do not offer exchanges. If you would like a different item, please place a new order directly on the web site and return the original product for a refund.
Freight will be credited to your account for defective products only.